Policies

May 8th, 2012

Guest Poli­cies

The Ellwanger Estate at night

The Ell­wanger Estate at night

  • Open Spring through early Winter
  • B&B Open on extended week­ends: Thurs­day, Fri­day, Sat­ur­day, & Sun­days. Call for week day stays.
  • Wire­less Inter­net is Avail­able Through­out the Estate
  • No Guest Pets
  • No Smok­ing
  • Chil­dren 8 +
  • Cash, checks-PREFERRED, VISA and Mas­ter­Card accepted
  • Check-In 3 pm– 6 pm. Call for late check-in pro­ce­dure. Check-out 11:00 am.
  • Please notify innkeep­ers of arrival before 3:00 p.m. or after 6:00 p.m.
  • What if you have to can­cel?  E mail 7 days prior to your con­firmed reser­va­tion and all is refunded minus $35 pro­cess­ing fee. Can­ce­la­tion less than 7 days from your con­firmed reser­va­tion will be sub­jected to a one night charge and $35 pro­cess­ing fee. Regret­fully, there is no refund for early depar­tures or short­ened stays.
  • Reser­va­tions can­celled less than 30 days prior to a stay over major hol­i­day peri­ods or any other spe­cial event period ( to include  all Fed­eral hol­i­days, Lilac fest, peony week­end, Jazz fest, all grad­u­a­tions, and Melo­ria week­end) are NON REFUNDABLE.  We have lim­ited rooms avail­able and actively plan for your arrival, so if you need to can­cel this is your con­tri­bu­tion to the his­toric build­ing fund. Thank you for your understanding.
  • On Site park­ing is provided
  • Gourmet break­fast
  • Gift cer­tifi­cates available
  • Cen­tral heat/air conditioning
  • All rooms have pri­vate baths
  • All guest rooms are tele­vi­sion free, the library TV is for guest use.
  • Room rates are based on room occu­pancy (max 2 persons-additional per­son in Vic­to­rian Suite $50/night)) and include a full break­fast, evening dessert and always avail­able cof­fee and tea.
  • Out­door only cat on premise. She is an affec­tion­ate res­cue cat named “Meja”.

Green Poli­cies:
Just a few more tid­bits. We are actively green, and are pleased to be part of Audubon International’s Green Hotel in NY program. 

Eco-Friendly House­keep­ing

  • To ensure that your room is always clean, com­fort­able and wel­com­ing, we will enter guest rooms daily to freshen bath­rooms, empty the trash­cans, and make the bed. How­ever, we respect our guests’ pri­vacy and pro­vide “Do Not Dis­turb” signs for all of our guest rooms. If a “Do Not Dis­turb” sign is hang­ing on a guest room door, we will not enter the room.
  • As part of our com­mit­ment to the New York Green Lodg­ing Pro­gram, the Ell­wanger Estate proac­tively takes steps to lessen our impact on our envi­ron­ment. We will not change the bed linens, tow­els, or robes in a guest room until after a guest’s 3rd or 4th night with us. How­ever, we want all of our guests to have the best expe­ri­ence pos­si­ble and will hap­pily replace these items more fre­quently if specif­i­cally requested.
  • Environmentally-Friendly Poli­cies The Ell­wanger Estate Bed and Break­fast is com­mit­ted to reduc­ing our impact on the envi­ron­ment. As part of the New York Green Lodg­ing Pro­gram, we proac­tively man­age our oper­a­tions to con­serve water and energy, pro­tect our local water­shed, and reduce waste, while main­tain­ing the lux­ury and com­fort we feel that our guest deserve. Below is a short list of some of the ways in which we are accom­plish­ing our goals.
  • Energy Con­ser­va­tion LED and Com­pact Flu­o­res­cent Light­ing (CFL bulbs)
  • Energy-star appli­ances and computers
  • Timed light­ing
  • Water­shed Pro­tec­tion and Water Conservation
  • Environmentally-friendly clean­ers and detergents
  • High-Efficiency Energy-Star laun­dry equipment
  • Only hypoal­ler­genic soaps and nat­ural shampoos
  • Imple­ment­ing processes and equip­ment to reduce water usage
  • Waste Reduc­tion
  • We recy­cle
  • No dis­pos­able tableware
  • We use recy­cled paper products
  • We offer fil­tered drink­ing water in the guest rooms in refill­able glass carafes
  • One set of news­pa­pers for the entire house, as opposed to room copies
  • 2-sided copy and print­ing policy
  • Exten­sive use of elec­tronic doc­u­ments and records, includ­ing online bank­ing and online advertising
  • We donate all tow­els, robes and linens that are no longer usable to the local ani­mal shelter.
  • Lim­ited use of dis­pos­able clean­ing products
  • In addi­tion, we buy as much pro­duce, meats and cheeses as we can from local pro­duc­ers and the farmer’s mar­ket. Most of our food comes from within a 100-mile radius of our bed and break­fast. Our cof­fee is sin­gle source fair trade and locally roasted.