Tag Archive for: Memorial Art Gallery

What Have You Done For Me Lately?

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What Have You Done For Me Lately?

Bill Gates calls it the “What have you done for me lately?” syndrome. It’s the customer’s desire for innovation, new colors and screen sizes, better pricing, and faster service.

Here is our list for 2021:

  • Innovations: auto soap dispensers, air purifiers, motions detected lights, curated art, new outdoor social locations with a screen pod tent for 2, REC ROOM with table tennis & exercise bike, Tea classes, Live Jazz on veranda, wild turkey grazing station, compositing and victory garden.
  • New Colors: Always, in the Ellwanger Garden. Easel available for plein air painting on the grounds. Binoculars for plein air painting.
  • Screen Size: it’s what ever you bring. 
  • Convenience—one-stop: Sleep, eat, explore, relax, and play. Now offering crockpot dinners for 2, Bonfire & S’mores or Sausages, tickets to the Memorial Art Gallery (MAG), and tours of MT Hope Cemetery. 
  • Personalization: Everything from Wellness Massage, diets, dining locations & enrichments, floral design class, “Parents Night Off”, Wellness Massage, wellness kits, curated weddings and concierge services.
  • Better Pricing: introduced winter rates for the first time, seasonal rates held constant for the last 4 years. “Rent a room, Get a mansion”.
  • Faster service. Why does it take only a few minutes to choose a flight, buy an airline ticket, and reserve a B&B room and car through the internet, but twice as long to speak with a travel agent? Not here. Call direct, answered direct. Text and I will answer.

What would you like to do today?

Yes That’s All Good, But
What Have You Done For Me Lately?

Help me to help you!

We remained faithful to our mission by continuing to provide the finest B&B experience, through creativity, safety, and extraordinary guest focus. Our purpose or “raison d’etre” (reason for being) is to create happiness for others. When we adhere to this maxim, everything else will fall into place. Our services will exceed the expectations of our customers.

In order to achieve the highest standard, we too have made some internal changes.

Here is your list for 2021:

  • I am your one and only hostess, as I have dedicated myself totally to our mission , retired from a FT career outside the B&B, and have received the Pfizer vac during participation in a clinical study.
  • Minimal 2 night stay due to the cleaning protocol we have established. Think OCD on steroids.
  • Invoice balance paid by personal check or cash. Your receipt is e mailed.
  • Check-in is now between 3-6 PM, to allow more time to clean and prepare for your visit.
  • Baggage assistance is now by request.
  • Room service between stays is by request.
  • Visitors (2 max) permitted in the Gardens & on Veranda by request.
  • Please remove shoes at the door, and help yourselves to our slippers or you may bring your own.

Help me to help you!

Looking forward to seeing you soon!!

Social Responsibility at the Ellwanger Estate B&B

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The Ellwanger Estate B&B is please to announce that we have a vibrant social responsibility program in collaboration with the Landmark Society of WNY.

We believe that social responsibility is a “duty every individual has to perform so as to maintain a balance between the economy and the ecosystems”. Or simply put, The Ellwanger Estate B&B supports the Landmark Society’s cause financially and physically.

We decided to be much more intentional in 2018 with our giving. Instead of supporting the LMS here and there, we focused on what impacts our team, our customers, and our community. Here’s how we did it:

  • We picked the Landmark Society to support financially this year. In 2018 we picked a charity that was locally, served a cause that was important to us, and was relatable to many.

The Landmark’s mission is to protect the unique architectural heritage of our region and promote preservation & planning that fosters healthy, livable, and sustainable communities.

  • Our goal: To donate 15% of all projected profits this year. The LMS provides resources for our community, B&B guests and magical photo ops and weddings. It’s a great feeling of camaraderie when you walk into this “living museum” on “Twilight Tuesdays” to see an army of volunteers lovingly tending this secret garden.
  • We also picked a few organizations to support regularly. There are a few diseases that have personally impacted our team and my family. So we regularly participate in respite getaway weekends for David’s Refuge. This is our second year and look forward to a 3rd This has been where we get to show our support outside of our organizational goals.

We also support Memorial Art Gallery through our “Gallery and Galore” Package, offering our guests admission tickets as part of their stay at the Ellwanger Estate B&B.

And last, but never the least, our doors are always open to the Rochester Philharmonic Orchestra (RPO) as this was the 2008 RPO designer show house and will always be their home. “Mi Casa, Su Casa”.

One of the mottos that drives our daily actions is “giving is living.” We use it as a tool to bring a greater sense of purpose to our team and to our B&B guests.