- Minimum stay requirements: Open year around. There is a two-night minimum on weekends and holidays. We may be able to accommodate your one-night stay depending on how our reservations fall. For one-night stays, a 100% deposit is required, and we cannot guarantee a specific room.
- WiFi: The Ellwanger Estate provides complimentary high-speed wireless internet access throughout the B&B.
- Pets: Out of courtesy to our guests with allergies, we can not accommodate pets.
- Smoking is not allowed anywhere inside the house or grounds. No candle, incense or open flame of any kind is allowed in this circa 1880 wood structure.
- Children: The Ellwanger Estate seeks to provide a quiet, restful, and romantic environment best suited for adults. However, accommodations are available for well behaved children 8 and older. We appreciate your understanding and cooperation. We will accept children under 8 y/o with total house rental. Additional guest fee for greater than 2 guests in a room, applied at $50/per person/per night- including babies).
- Payment: CHECKS are PREFERRED and APPRECIATED. Cash, VISA and MasterCard accepted.
- Check-In/Out: Guests are invited to check-in daily between the hours of 2:00 to 6:00 pm. Please make your travel plans accordingly. If you anticipate a late arrival (after 6 pm) please call 24 hours ahead to make special arrangements. Check-out is by 11:00 am.
- Breakfast: A hot multi-course breakfast is served daily; seating times are at 8:30, 9:00, and 9:30 am.
- Cancellations: As a small business, cancellations affect us greatly. When a reservation is made, your room(s) is/are guaranteed for the entire stay, and guests are responsible for the entire balance of nights reserved. Therefore, cancellations made more than 7 days prior to your arrival date will receive a refund minus $35 processing fee. Cancelation less than 7 days from your arrival date will be subjected to a one night charge and $35 processing fee/ per room. Regretfully, there is no refund for early departures, or shortened stays. No shows and early departures will be charged for the full reservation. Shortening of your reservation during the cancellation period is considered a cancellation of that night(s) and the regular cancellation policy applies. Reservations cancelled less than 30 days prior to a stay over major holiday periods or any other special event period ( to include all Federal holidays, Lilac fest, peony weekend, Jazz fest, all graduations, L/PGA, and Meloria weekend) are NON REFUNDABLE. Full House rentals require 45 days cancellation notice and have a $200 cancellation fee. Due to the difficulty in rebooking rooms at the last minute, it is necessary for us to enforce this policy. If you have any concerns about having to cancel, we recommend you look into travel insurance. Thank you for your understanding.
- Gratuities: In response to inquires from our guests, please note that staff members are permitted to accept gratuities. Gratuity recognition is welcome for exceptional service from any of our staff members or service teams.
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You can access our website home page and browse our site without disclosing your personal information, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy statement, do not give us your details. This privacy statement is part of our Terms and Conditions. We may need to update this privacy statement from time to time. You should regularly check this page to make sure you have read the most recent version.
Personal information provided is stored for our own records only and will not be disclosed to third-parties.
Information we may collect about you
Personal information is limited to your name, phone number, email address. These details are only known to us if you complete the contact form.
How we will use your details
We will only use your contact details in order to contact you. We never give or sell our customers details to third parties.
Where we store your personal data
All information that you supply us with is stored on secured servers. We will take all reasonable steps necessary to make sure that your data is treated securely in line with this privacy statement.
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